Human Resources

Maistra's objective is to reach the top position in tourism on the Adriatic and the Mediterranean by creating its own tourist product brand offering the highest level of facilities and services.

The objective is impossible to achieve without professional personnel with developed modern managerial skills and excellent knowledge of the latest trends in tourism.

Maistra's human resources policy is focused exactly on that: creating the best personnel for the best tourist company on the Adriatic.

General info:
HR Director: Tatjana Trošt
Tel. 052 800 287
Fax 052 811 540
e-mail: ljudski.potencijali@maistra.hr
Address: Obala Vladimira Nazora 6, 52 210 Rovinj


The basic postulates of human resources management policy in Maistra are:
  • rigorous employment screening- psychometric evaluation, interview
  • mentorship plan within the development system for trainees and young employees, which aims at reducing the generation gap and speeding up the transfer of knowledge to young managers
  • a quality remuneration system as the key to development of human resources
  • a quality personnel education system
    assessment center method in evaluation and direction of employees
  • introducing the ''succession map'' for targeted development of individuals that may take over demanding business tasks and top positions in the Company in the future


Employment


Man and his resources are essential for business success and development. We at Maistra are aware of the fact that it takes the best personnel to create the best firm:
  • high education,
  • professional,
  • developed managerial skills,
  • excellent knowledge of the latest trends in tourism,
  • open to new experience,
  • ready for a new approach to tourism.


In addition to this profile of experts, we employ highly qualified specialists - primarily cooks and waiters - who are ready to take on the challenge of participating in creation of a new destination on the Adriatic with express local features.

In order to create personnel that will be able to keep up with the ambitious business goals we have set, we are also interested in employees highly educated trainees.


What do we offer to trainees?
  • training period under guidance- a chance to get know the entire system
  • challenge for the best to stay in the system
  • attractive job and a possibility to develop and advance


Please send you CV including vision of your personal career development to: ljudski.potencijali@maistra.hr

Since business in most of our accommodation facilities is seasonal, we employ a substantial number of seasonal workers during the summer tourist season (April/May - September/October): cooks, waiters, animators, help in kitchens and dining rooms, and maids.
If you would like to acquire experience in a firm approaching tourism in a new way, contact us at 052 800 232, 800 235 or come to our office in Rovinj, Obala Vladimira Nazora 6, where you will have a chance to fill out the questionnaire personally, leave your personal information and information about the job you are interested in.
Students, you too take this as a challenge!

Personnel development

We in Maistra do not believe education is over when you get your diploma. Education is a perpetual process that merely continues by employment in Maistra.


The educational fields we are active in are:
  • foreign languages
    One of the basic skills required of employees in tourism is active knowledge of foreign languages. We offer our employees constant improvement in the field.
  • IT training
    It is carried out for the purpose of increasing computer literacy of all employees. We have our own trainer for this field, carrying our internal education.
  • professional seminars
    In order to ensure efficient fulfillment of business requirements and keep up to date with the latest trends, professional seminars are regularly organized for:
    • employees in hotel operations: reception, economics, dining room, kitchen, animation
    • employees in business functions: marketing and sales, finance and controlling, human resources management, IT, procurement, maintenance
  • development of managerial skills
    The objective of the program is acquisition of basic managerial soft skills (teamwork, communication, guidance, delegation, decision-making, negotiation, presentation skills, emotional intelligence...) and basic managerial tools such as: project management, change management, reading financial indicators, personnel management, use of IT benefits in business processes.
  • team-building
    Organized for the purpose of facilitating internal communication and additionally motivating the employees.
     
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