Contact Us
Please fill in the contact form or contact us directly and we will answer your message as soon as possible.
Reservations
If you would like to make a reservation or require any reservation assistance, please contact us:
Istra / Dubrovnik
Call us:
Maistra Collection +385 52 808 000
Maistra Select +385 52 800 250
Maistra Camping +385 52 800 200
Monday to Sunday / 08:00 - 19:00
Email us: hello@maistra.hr
Write to us: V. Nazora 6, 52210 Rovinj, Croatia
Zagreb
Call us:
Maistra City Vibes +385 52 808 400
Monday to Sunday / 08:00 - 19:00
Email us: hello@maistra.hr
Write to us: V. Nazora 6, 52210 Rovinj, Croatia
Contact form
You can also send us your message or question via the contact form. We will answer as soon as possible.
* Required fields
Frequently asked questions
Is there an option to book a specific pitch?
We offer the option of booking a specific pitch (number and position), but these bookings are only available by e-mail or by phone. Considering that availability needs to be verified first, we will send the reply to the booking request within 3 days of the inquiry.
We are travelling with children. How can I get a baby cot?
Children’s cots are available in all hotels and resorts. When booking, during the second step, just select a children’s cot from among the additional options. A children’s cot may also be requested directly at the facility upon arrival. The use of a children’s cot is included in the price of the accommodation.
When can I enter the room on the day of arrival, and when must I vacate it on the day of departure?
Check-in and check-out times depend on the selected property. The exact check-in and check-out times are specified in the general terms and conditions.
Selection of the pitch upon arrival
Guests who have made a booking receive their accommodation unit numbers from the front office, unless they have booked a pitch number in advance and received a confirmation from the booking office. Guests without a booking may select an accommodation unit (pitch or camping place) from among those available on the day of arrival. You will receive a list of available pitches at the campsite front office / entrance barrier.
Which properties would you recommend for people with disabilities?
Grand Park Hotel Rovinj, Hotel Monte Mulini, Island Hotel Istra, Hotel Lone, Family Hotel Amarin, Amarin Resort and campsites Amarin, Valkanela and Veštar have accommodation units suitable for people with disabilities.
All Maistra contacts
All contacts
MAISTRA d.d.
Human Resources
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 235
Tel. +385 (0)52 800 236
ljudski.potencijali@maistra.hr
Marketing
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 328
Fax: +385 (0)52 800 244
marketing@maistra.hr
Sales
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 250
Fax: +385 (0)52 800 215
hello@maistra.hr
Accounting
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 316
Fax: +385 (0)52 800 366
Hrvoje.Grubisic@maistra.hr
Finances
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 316
Fax: +385 (0)52 800 275
Hrvoje.Grubisic@maistra.hr
Treasury
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 316
Fax: +385 (0)52 800 275
Hrvoje.Grubisic@maistra.hr
Procurement
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 226
nabava@maistra.hr
Legal
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 204
Fax: +385 (0)52 811 540
pravni.poslovi@maistra.hr
HUP-ZAGREB d.d.
10 000 Zagreb, Trg Krešimira Ćosića 9
Tel. +385 52 808 721
info@hup-zagreb.hr
Headquarters office
Tel. +385 52 808 721
uprava@hup-zagreb.hr
Legal
Tel. +385 52 808 741
pravni.poslovi@hup-zagreb.hr
Human Resources
hr@hup-zagreb.hr
Finance
Tel. +385 52 800 316, Fax.+385 52 800 275
hrvoje.grubisic@hup-zagreb.hr
Procurement
Tel. +385 1 3658 488, Fax: +385 1 3091 263
nabava@maistra.hr
IT
ninoslav.priher@hup-zagreb.hr
Marketing
Tel. +385 52 808 790
Tihana.bazdargasljevic@maistra.hr
Reservations
Tel. +385 52 808 400, Fax: +385 52 800 215
hello@maistra.hr
