Contact Us
Please fill in the contact form or contact us directly and we will answer your message as soon as possible.
Reservations
If you would like to make a reservation or require any reservation assistance, please contact us:
Call us: +385 52 800 250 Monday to Sunday / 08:00-19:00
Email us: hello@maistra.hr
Send us a fax: +385 52 800 215
Write to us: V. Nazora 6, 52210 Rovinj, Croatia
Contact form
You can also send us your message or question via the contact form. We will answer as soon as possible.
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Frequently asked questions
When will the amount be charged to my credit card?
If advance payment by credit card is required, the amount is charged at booking. If no advance payment is required, the credit card information serve as the booking guarantee. The accommodation facility reserves the right to pre-authorise the credit card.
Washing machines and clothes dryers
The guests may use washing machines and clothes dryers in the campsites. The appliances work by inserting coins that are sold at the reception desk.
What is the difference between certain types of camping units at the campsite?
Camping units marked as “a camping pitch” (types: Superior, seaside, pitch) are indicated by numbers in the campsite and on the campsite map. The average size of a camping pitch is 90-100 m2. Some of them are, due to the configuration of land or trees, smaller than 90 m2, so it is important to say when making reservations if your camping vehicle is larger than that. Besides in the campsite, camping pitches are numbered on a printed map of the campsite. Map of the campsite is only for orientation. Size of a pitch marked on the map does not indicate its surface, but merely position. A camping spot is a camping area which is not numbered. A guest can use 100 m2 of the camping area. A camping spot has electric supply connection, which is, as in case of camping pitches, included in the price.
The selection of a camping pitch upon your arrival
Guests with reservation will get their camping unit number at the reception desk, unless the camping unit number is previously booked and confirmed by the booking office. Guests with no reservation may choose a camping unit (a camping pitch or a camping spot) from the available ones on the day of their arrival. You will receive a list of available camping pitches at the reception desk/entrance.
How can I reach Hotel Istra and Otok Wellness, Hotel Katarina and Hotel Adriatic by car?
For detailed information about the parking arrangements at arrival at those hotel, please visit the website of the hotel concerned.
All Maistra contacts
All contacts
MAISTRA D.D.
Human Resources
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 235
Tel. +385 (0)52 800 236
ljudski.potencijali@maistra.hr
Marketing
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 328
Fax: +385 (0)52 800 244
marketing@maistra.hr
Sales
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 250
Fax: +385 (0)52 800 215
hello@maistra.hr
Accounting
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 316
Fax: +385 (0)52 800 366
Hrvoje.Grubisic@maistra.hr
Finances
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 316
Fax: +385 (0)52 800 275
Hrvoje.Grubisic@maistra.hr
Treasury
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 316
Fax: +385 (0)52 800 275
Hrvoje.Grubisic@maistra.hr
Procurement
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 226
nabava@maistra.hr
Legal
52210 Rovinj, V. Nazora 6
Tel. +385 (0)52 800 204
Fax: +385 (0)52 811 540
pravni.poslovi@maistra.hr
HUP-ZAGREB d.d.
10 000 Zagreb, Trg Krešimira Ćosića 9
Tel. +385 1 3658 333, Fax: +385 1 3658 461
info@hup-zagreb.hr
Headquarters office
Tel. +385 1 3658 333, Fax: +385 1 3092 647
uprava@hup-zagreb.hr
Legal
Tel. +385 1 3658 417, Fax: +385 1 3658 461
pravni.poslovi@hup-zagreb.hr
Human Resources
Tel. +385 1 3658 450, Fax.+385 1 3658 461
hr@hup-zagreb.hr
Finance
Tel. +385 1 3658 489, Fax.+385 1 3658 461
zdenko.pezer@hup-zagreb.hr
Procurement
Tel. +385 1 3658 488, Fax.+385 1 3091 263
nabava@maistra.hr
IT
Tel. +385 1 3658 462, Fax: +385 1 3658 461
ninoslav.priher@hup-zagreb.hr
Marketing
Tel. +385 1 3658 466, Fax: +385 1 3658 461
tihana.bazdar.gasljevic@hup-zagreb.hr
Reservation
Tel. +385 52 808 800, Fax. +385 52 808 899
hellozagreb@maistra.hr
