About the programme
As a member of the MaiStar Rewards Club, you enjoy exclusive benefits across our extraordinary portfolio of brands.
MaiStar Rewards Club
With gratitude from your first stay
Join MaiStar Rewards Club and enjoy our gratitude from your first stay.
Become a member
MaiStar Rewards Club benefits
- Up to 20% discount for bookings at maistra.com
Accept our gratitude by considering the best deals prepared just for you. Get exclusive member rates for premium experiences by booking directly through the Maistra reservations centre at maistra.com
- Collect points and redeem exclusive rewards
Everyone will enjoy their stay, but only members of the MaiStar Rewards Club will be rewarded with 10 points for every euro spent in our properties during their stay. Returns are greater with each higher tier. Spend points to get rewards and discounts only available to our members.
- Exclusive members-only offers
Our way is to treat each guest as a good friend coming to visit. As a member, you’ll get personalised offers, access to private sales on the maistra.com website and, to show you our gratitude, a birthday surprise.
- Your online account – everything in one place
We keep it simple. Track your booking history and points balance, find available rewards and share your points with family and friends. All in one place.
How it works
Find out more about our programme by following the next few steps.
Join The Club
We don’t waste your time, so the registration process is fast and simple.
Simply register online, or book your stay with up to a 20% discount, and you’ll automatically be awarded MaiStar Blue membership. Your digital membership card will be conveniently stored in your email or your online account.
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Collect points
Collect points every time you stay with us!
Points are our way of expressing gratitude. We’ll reward you with 10 points in your membership account with every euro spent on qualifying room rates, and 12 points per euro spent on additional services (restaurants, bars, wellness, etc.) The reward for each euro spent is higher with every tier. Your points will be credited to your account within two days of you settling your bill.
Complete your account and add your birthday info. We’ll reward your effort with even more points on your balance.
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Redeem your rewards
Every time you wish to use your points and treat yourself to a little something extra, just log into your account and find out what rewards are available to you.
Choose the offer you would like to use and present your MaiStar Rewards Club membership card at the point of sale (wellness, restaurant, sports club, etc.)
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Higher tier, more benefits
Unlock more benefits each time you move to a higher tier.
The higher the tier, the higher the rewards. Once you get to 20,000 points or have stayed 10 nights in one calendar year, you move up to the next tier – MaiStar Silver, and additional benefits will become available to you automatically, as well as an extended rewards selection.
To achieve the MaiStar Gold tier, you need to collect 70,000 points or stay 25 nights. Once you have reached 150,000 points and stayed 40 nights, you have made it to MaiStar Black – the highest and the most rewarding tier.
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Membership tiers & benefits
Your loyalty membership gives you access to a range of exclusive benefits the second you join the programme. Level upgrades are awarded according to the number of nights spent or the amount spent.
Level 1
Just
register
Level 2
Stay 10 or more nights
Spend €2,000
Level 3
Stay 25 or more nights
Spend €7,000
Level 4
Stay 40 or more nights and
Spend €15,000
Discover MaiStar experiences
Redeem your points toward selected rewards and experiences.
6600
Points
Try out international delicacies or the interesting local cuisine with a 10 EUR discount at a restaurant of your choice in Maistra camps. Not valid at Basilico Pizza Pasta restaurant.
2000
Points
Stop by for pizza inspired by local ingredients and save 10% off your total bill along the way. This is called a winning combination.
2000
Points
Lovers of Italian classics, this is an offer for you. Take advantage of a 10% discount on the total bill and enjoy your favorite delicacies. Please check the availability of the prize at the reception, and before placing the order, inform our staff about the use of the prize.
1000
Points
After long walks by the sea, we all benefit from a refreshing drink. On one of these occasions, stop by the Piano bar and take advantage of a 10% discount on the total bill.
3000
Points
You simply have to experience the romantic atmosphere in the bistro and restaurant Oleander. Enjoy dinner with a 10% discount on the total bill.
3000
Points
Try out Italian-Istrian delicacies, such as truffle pizza or pasta with a rustic Istrian sauce with 10% off.
3000
Points
If you want to explore Croatian cuisine, come to Funtana All-Inclusive Resort. Try out local delicacies at the traditional Croatian Tramontana restaurant with a 10% discount on food and drink.
2000
Points
When you get thirsty from the sun and sea, stop by at the Fresh Corner bar of the Funtana All-Inclusive Resort and grab a refreshing drink of your choice.
3000
Points
The Lovor Real Grill restaurant will take you on a magical journey through local culinary traditions, and we will also make sure you don’t get thirsty. Exchange your MaiStar Rewards Club points for a 10% discount on drinks at the Lovor Real Grill for Family Hotel Amarin guests.
5000
Points
Discover what revitalisation of spirit and body means on the islet of St Andrew by exchanging your MaiStar Rewards Club points for a 10% discount on our Healthy Programme. The offer is valid for guests of the Island Hotel Istra and All Suite Island Hotela Istra.
1000
Points
If you cannot imagine a holiday without a tennis racket in your hand, exchange your MaiStar Rewards Club points for a 10% discount on tennis court rental at the Resort Villas Rubin. The discount is valid for one hour.
1000
Points
Do you prefer active holidays? Exchange your MaiStar Rewards Club points for 10% off tennis court rental at the Vrsar Select Zone. The discount is valid for one hour.
3000
Points
If there is one thing worth spending your MaiStar Rewards Club points on, it is revitalisation of spirit and mind, and you can achieve this at the Marwell Wellness Centre. Exchange your points for a 10% discount on available treatments and enjoy yourself.
13200
Points
Try out international delicacies or the interesting local cuisine with a 20 EUR discount at a restaurant of your choice in Maistra camps. Not valid at Basilico Pizza Pasta restaurant.
19800
Points
Try out international delicacies or the interesting local cuisine with a 30 EUR discount at a restaurant of your choice in Maistra camps. Not valid at Basilico Pizza Pasta restaurant.
33000
Points
Try out international delicacies or the interesting local cuisine with a 50 EUR discount at a restaurant of your choice in Maistra camps.
66000
Points
You decide how you wish to pamper your senses. A €100 food and drink voucher per room is valid for Cap Aureo, Laurel & Berry, Brasserie Adriatic and Kantinon Tavern.
2800
Points
Sometimes you just have to take a break and let yourself be taken care of by professionals. Exchange your points for a 10% discount on a 30-minute back&neck massage.
3000
Points
A 10% discount on a sixty-minute massage sounds like the perfect way to relax your mind and body after an active day on holiday.
3000
Points
If you are a Black or Gold member of the MaiStar Rewards Club, this is an offer for you. It can be claimed at all restaurants and bars at the Hotel Eden.
1000
Points
Does your ideal holiday include playing tennis? Exchange your MaiStar Rewards Club points for 10% off tennis court rental.
66000
Points
The voucher includes luxurious treatments to rejuvenate your mind and body at one of the greatest wellness & spa centres in this part of Europe.
25000
Points
The Grand Park Hotel Rovinj is teeming with small secret delights. There is so much to see in Green Istria. If you wish to extend your stay or if you have already booked enough time for an unforgettable holiday, the laundry service will come in handy.
30000
Points
The luxurious Art Wellness Centre will help you relax and fully indulge in our professional services, no matter which treatment you choose.
46200
Points
At the Hotel Lone restaurants and bars, we try to use exclusively fresh and healthy produce, which goes hand-in-hand with astonishing flavours and the best culinary techniques. You’ll see when you try it.
46500
Points
Sometimes 50 minutes is all it takes to have quality me-time. Especially if you use that time for a muscle melt massage.
41300
Points
Keeping up with a modern lifestyle requires charging your batteries every now and then. A free sixty-minute relax & sleep massage at the minimalist wellness centre at the Lone Hotel might be just what you need.
30800
Points
We would be happy to recommend a way to relax to the fullest while on holiday, but you already know that a thirty-minute back&neck massage is a great choice.
60000
Points
If you already know in what part of our camp you want to spend your holiday, use your MaiStar Rewards Club digital card points to book the desired accommodation unit number.
2200
Points
You can exchange the points collected on your MaiStar Rewards Club digital card for free access to tumble dryers. This is especially useful for longer stays.
4400
Points
You can exchange the points collected on your MaiStar Rewards Club digital card for free access to washing machines. This is especially useful for longer stays.
20000
Points
Rovinj is a luxury car destination, which means that you’ve travelled hundreds of kilometres to enjoy a well-deserved holiday. While you are resting from the trip, we will make sure your car is sparkling clean inside or out.
6600
Points
Maximum privacy for maximum enjoyment. That is how we would describe the daily hire of family bathrooms at our camps. You can hire them for a day or longer.
6600
Points
On hot summer days, there’s no better way to spend your MaiStar Rewards Club points than hiring a refrigerator. Fill your refrigerator with ice cream, fruit and refreshing drinks for a day or more, and enjoy your holiday.
39600
Points
The Kantinon Tavern, only a five-minute walk from the hotel, is a place where the chef and staff create unforgettable specialities using local ingredients. Discover what we mean at a three-course dinner. This Reward is valid for a single-person menu
19800
Points
THE DISTRICT BAR AND RESTAURANT is a great place to enjoy your morning coffee, business lunch, or dinner in a relaxed atmosphere. Why not all of the above, especially with the discount on food and drinks in the amount of 30,00 Eur.
33000
Points
The Skinny Pig Restaurant and Skin2Skin Bar are great places to discover the vibrant city scene. Another reason to take advantage of the discount on food and drinks, worth 50,00 Eur.
50000
Points
For a truly spectacular experience, hop onto the hotel boat Suzume and embark on a two-hour dolphin-watching adventure accompanied by a professional skipper. A luxury to savour.
15000
Points
This reward is for those who plan to arrive at their destination early. Use your points for early check-in in our camps and enjoy the extra time you have at your disposal.
17000
Points
Reinvigorate your spirit and body with jacuzzis, saunas, massages and aromatherapy at the Island Hotel Istra Wellness Centre.
66000
Points
An offer designed to impress even the most discerning palate can be claimed at Monte Mulini restaurants and bars.
57000
Points
Enjoy a romantic dinner on the terrace of the Amatis restaurant in an unforgettable ambience. An exquisite five-course menu and the moonlight that envelops the bay will add to the remarkable experience. This Reward is valid for a single-person menu.
52800
Points
Food and wine pairing is a truly remarkable organoleptic experience. It is especially so when there are four courses of Mediterranean specialities with a local twist. This Reward is valid for a single-person menu
3500
Points
Istria has a host of well-maintained cycling trails worth exploring. If you like to cycle, exchange your MaiStar Rewards Club points for an extra hour of bicycle hire at Villas Rubin Resort.
33000
Points
The offer is valid for guests of the Katarina Island Hotel for a buffet dinner at the National Restaurant. This Reward is valid for a single-person menu.
4300
Points
We know your pets are fully-fledged members of the family and that without them your holiday would not be complete. That’s why you can exchange your MaiStar Rewards Club digital card points for free accommodation for your pet at our camps.
1320
Points
If you like to break sweat on the tennis court before swimming and sunbathing, exchange your MaiStar Rewards Club points for an extra hour of tennis equipment hire at the Villas Rubin Resort. Rent tennis balls
2198
Points
If you like to break sweat on the tennis court before swimming and sunbathing, exchange your MaiStar Rewards Club points for an extra hour of tennis equipment hire at the Villas Rubin Resort.
30000
Points
Immerse yourself in a specially run bath and relax to the fullest for a rejuvenating after-feeling.
15000
Points
You’re enjoying the camp so much that you don’t want to go home? We understand. Use your MaiStar Rewards Club digital card points to stay at the camp for longer and check out later.
11220
Points
While you’re recharging your batteries by exploring the city’s urban hotspots, we can restock your minibar.
Package 1 - Non-alcholic 11220 points Package 2 - Lager beer 13200 points Package 3 - Craft beer 15840 points Package 4 - Spirits 16500 points Package 5 - Wine 13200 points
27300
Points
Yes, we know that drinks, sunsets and your significant other make a perfect evening. That’s why we have included a minibar refill into the offer for MaiStar Black members. The offer includes non-alcoholic drinks only.
20500
Points
Yes, we know that drinks, sunsets and your significant other make a perfect evening. That’s why we have included a free minibar refill in the offer for MaiStar Gold members. The offer includes non-alcoholic drinks only.
35000
Points
What comes more naturally than having a drink while watching a romantic sunset or conversing long into the night? Exchange your MaiStar Rewards Club points for a free minibar refill.
25000
Points
You’re on holiday, treat yourself and we will treat you to a minibar refill.
15000
Points
A holiday doesn’t have to mean no exercising. Exchange your MaiStar Rewards Club points for a sixty-minute one-on-one session with a personal trainer and keep in shape.
17820
Points
Istria is known for its numerous biking trails passing through some of the most beautiful landscapes you can imagine. Choose a trail that suits your pace for maximum fun.
26400
Points
A holiday in Istria is a perfect opportunity to explore. Hop onto an electric bike and just hit the road. You may end up on a wine road or a in renowned Istrian olive grove.
10000
Points
An electric scooter ride to Rovinj sounds like the sign of a holiday full of experiences, don’t you agree? While you’re there, treat yourself to a glass of local malvazija or teran wine.
1000
Points
Muse is a state-of-the-art device that uses real-time biofeedback and unites technology and meditation to help you refocus during the day and rest during the night.
12000
Points
No matter whether you want to explore the serene bay surrounding the hotel or take an electric scooter ride to Rovinj, you will have a blast.
13200
Points
You can explore the bay surrounding the charming Monte Mulini Hotel in a kayak. Don’t forget to enjoy every moment of it!
13200
Points
If your sense of balance is good and you’re into active holidays, claim your points for two extra hours of SUP hire. You will be able to tell great stories at dinner!
20000
Points
We know that you don’t want to give up playing your favourite sport while on holiday. Or perhaps true relaxation only begins after you burn off some energy? We’ve got what you need.
6000
Points
At Hotel Jadran, everything is within easy reach, including the points you can redeem for free parking.
This reward is valid for guests staying at the Jadran Hotel.
10000
Points
The last thing that should be on your mind while on holiday is paying for parking. Exchange your points for a day of free parking in the garage at the Lone Hotel and enjoy new exciting experiences without a care.
6600
Points
We know your pets are fully-fledged members of the family and that without them, your holiday would not be complete. That’s why you can exchange your MaiStar Rewards Club digital card points for free accommodation for your pet at our camps.
26400
Points
Maximum privacy for maximum enjoyment. That is how we would describe the daily hire of family bathrooms at our camps. You can hire them for a day or longer.
35000
Points
All the possibilities of this exclusive offer are too numerous to fit in the title. You can use the private outdoor sauna, the Cold Plunge pool, the outdoor relaxation area, and enjoy fresh fruit and snacks. The offer includes a maximum of 6 persons for 1 hour.
9900
Points
Rejuvenate your spirit and body with a free twenty-minute relaxing treatment at the Art Wellness Centre.
43500
Points
The island hides many coves and beaches. Find one for yourself and enjoy the sunset with a romantic picnic basket. The offer is valid for guests of the Istra Island Hotel and Istra All Suite Island Hotel.
100000
Points
A dinner where each of the five courses tells a new story. A gourmet spectacle at the Cap Aureo restaurant includes professional food and wine pairing. This Reward is valid for a single-person menu.
46200
Points
Food and wine pairing is a truly remarkable organoleptic experience. It is especially so when there are three courses of Mediterranean specialities with a local twist. This Reward is valid for a single-person menu
46200
Points
Your only job is to choose between a fish and a meat three-course menu, enjoy your dinner and relax in the capable hands of the talented chef.
This Reward is valid for a single-person menu
46200
Points
Savouring Japanese food on an attractive organic garden terrace is truly a remarkable experience. It gets even better when your three-course dinner is created by a renowned chef. This Reward is valid for a single-person menu.
40000
Points
This offer includes a Bay Suite and Gallery Suite and is valid for one day. Please check room availability at reception before claiming the points.
40000
Points
An intimate atmosphere and carefully curated details can be found in the Rovinj Signature Suite, Sunset Signature Suite, Horizon Deluxe Suite and Island Deluxe Suite.
10000
Points
If you are a whiskey enthusiast or you would like to be one, taste four types of whiskey guided by our bartender. The tasting takes place at our Whiskey Library. This Reward is valid for a single-person.
25000
Points
Sometimes you need that little bit of extra time to fully relax. Exchange your MaiStar Rewards Club points and add an extra 20 minutes to your newly booked
How can I become a member of the MaiStar Rewards Club?
Firstly, we would be delighted to share our club with you!
Secondly, the membership process is initiated online or through direct contact with an employee of the company.
Membership process initiated online
- when booking accommodation online on the official website of the company (after selecting the lowest online price offered – “Member-Only Rate”)
- by filling in the online form on the official website of the company
Membership initiated through direct contact with an employee
- when booking through the reservation centre
- at the reception of the property
And thirdly, we can’t wait to have you on board!
I have joined the programme, but I cannot access my online account. What do I have to do?
If you joined the programme while booking accommodation on maistra.com, through the reservation centre or at the reception of a property – you must activate the online account, or create access data. Click here to activate. If your account has already been activated, but you are not sure about the accuracy of the entered password – please use the “forgotten password” option. If a problem with sign-in still exists, please contact our membership support at the email address: loyalty@maistra.hr.
What are the different membership tiers and rewards?
MaiStar Blue
• MaiStar Rewards customer care • Member rates – lowest rates available at maistra.com or through the reservations centre • Advance access to private sales at maistra.com • Exclusive “members-only” offers
MaiStar Silver
• In addition to the benefits of the above membership tier, you will receive: • A bottle of water on arrival (1) • Laundry machine token for one cycle (2)
1 Members staying at Maistra Camping properties – valid only for mobile homes and glamping tents. 2 Members staying at Maistra Camping properties – valid only for pitches.
MaiStar Gold
• In addition to the benefits of the above membership tiers, you will receive: • A bottle of wine on arrival (3) • Priority check-in (4) • Preferred accommodation unit number (5) • Upgrade to next room category (6) • Delicacies package on arrival (7) • Turndown service evening gifts (8)
3 Valid only for members staying at Maistra Select and Maistra Camping properties. 4 Valid subject to availability, only for guests staying at Maistra Collection properties. 5 Valid subject to availability, please contact our reservation centre for this benefit. 6 Valid subject to availability on arrival. 7&8 Valid only for members staying at Maistra Collection properties.
MaiStar Black
• In addition to the benefits of the above membership tiers, you will receive: • First priority table reservations at Maistra Restaurants (9) • One free car wash per stay (10) • MaiStar Rewards experience of choice (11) • VIP access to selected events and promotions
9&11 Please contact our concierge or reception staff for more details. 10 Valid only for members staying at Maistra Collection properties.
Do I have to pay for MaiStar Rewards Club membership?
Of course not: membership of the programme is free and voluntary.
How do I get my MaiStar Rewards Club card?
Actually, it’s pretty simple.
The card is issued in digital form and, at the special request of the member, it can also be issued in physical form. The digital card is activated automatically upon enrolment. The member receives instructions for downloading the card to his/her email address specified when joining the programme.
