Valid accommodation costs
If a reservation includes accommodation for more members and/or accommodation units, points are collected by the member who personally stayed at the property included in the programme and paid the price of the booked accommodation. Points are earned on the price of accommodation in the accommodation unit in which the member stayed and on any additional two rooms covered by the same reservation.
Valid costs outside board
Points are earned on the costs of non-board-based services that are charged to the account of the accommodation unit in which the member who personally paid these costs stayed and paid at points of sale managed by the company, provided that the member presents a Programme loyalty card when paying or the employee is notified of the unique identification number of the card and that it is recorded in the system / on the account that the member has used his/her membership rights.
Points are not earned on the price of:
a) Accommodation booked through travel organisers or online travel agencies (for example, Booking.com, Hotelbeds, Expedia);
b) Non-board-based services provided and charged by external partners, even if the services are provided and charged on the premises of the company’s property (for example, beauty and hairdressing salons, shops, pedal boats and sunloungers for rent outside the company);
c) Accommodation if the accommodation was won in a prize game or related to the use of vouchers;
d) Non-board-based services provided as part of a private celebration organised at the company’s property (for example, christening, wedding, birthday celebration)