More benefits for each level
Your loyalty membership gives you access to a range of exclusive benefits the second you join the programme. Status upgrades are awarded according to the number of nights spent or the number of points earned.
Level 1
Benefits
- MaiStar Rewards customer care
- Member rates – lowest rates available at maistra.com or through the reservations centre
- Advance access to private sales at maistra.com
- Exclusive “members-only” offers
Level 2
Benefits
- In addition to the benefits of the above membership level, you will receive:
- a bottle of water on arrival (1)
- laundry machine token for one cycle (2)
- upgraded Wi-Fi (3)
1 Members staying at Maistra Camping properties – valid only for mobile homes and glamping tents.
2 Members staying at Maistra Camping properties – valid only for pitches.
3 Valid at the Zonar Hotel
Level 3
Benefits
- In addition to the benefits of the above membership levels, you will receive:
- a bottle of wine on arrival (4)
- priority check-in (5)
- preferred accommodation unit number (6)
- upgrade to next room category (7)
- delicacies package on arrival (8)
- turndown service evening gifts (9)
- late checkout option (10)
- early check-in option (11)
4 Valid only for members staying at Maistra Select and Maistra Camping properties.
5 Valid upon availability, only for guests staying at Maistra Collection properties.
6 Valid upon availability; please contact our reservations centre for this benefit.
7 Valid upon availability on arrival.
8 & 9 Valid only for members staying at Maistra Collection properties.
10 Valid at the Hotel International and the Hotel Zonar, upon availability.
11 Valid at the Hotel International, upon availability.
Level 4
Benefits
- In addition to the benefits of the above membership levels, you will receive:
- first priority table reservations at Maistra restaurants (12)
- one free car wash per stay (13)
- MaiStar Rewards experience of choice (14)
- VIP access to selected events and promotions
- welcome drink (15)
12 & 14 Please contact our concierge or reception staff for more details.
13 Valid only for members staying at Maistra Collection properties.
15 Valid for the Hotel International and Hotel Zonar (Lobby bar).
How you earn points
Collect points every time you stay with us!
| Criteria (calendar year) | | | | |
|---|---|---|---|---|
| Nights | 0 | 10 | 25 | 40 |
| Amount spend | Just register | 2,000 € | 7,000 € | 15,000 € |
| Points per euro spent – eligible room rate | 10 | 10 | 12 | 15 |
| Points per euro spent – eligible extras | 12 | 15 | 17 | 20 |
| Points are awarded for direct bookings only, extra services charged to the room, and charges identified as eligible when presenting a membership card. In order to progress to the Black level, it is necessary to fulfill both conditions: achieve the appropriate number of nights and reach a certain amount spent. | ||||
