At Maistra Hospitality Group, the well-being of our guests, employees and community is of the utmost importance. Therefore, we are acting responsibly by closely monitoring the situation surrounding the coronavirus and by taking steps in line with the recommended procedures and protocols issued by the Croatian Institute of Public Health in accordance with the recommendations of the World Health Organization.
We have always taken our standards of hygiene and cleanliness seriously, now more than ever in light of the current situation. We are training and educating our hotel team on housekeeping and hygiene protocols on a daily basis. We have also elevated our already high standard practices regarding food handling, and have increased the frequency of cleaning and disinfecting of all rooms and surfaces in the building, especially in public spaces, focusing on high-touch surfaces.
It is important to stress that we have modified our cleaning procedures to guarantee one-step detergent disinfection, virucide, bactericide, tuberculocide, fungicide and sporicide activity that effectively cleans, disinfects, and deodorises by using cleaning products that meet the European standards of virucidal efficacy.
These products are adapted for everyday use and are not harmful to human health or fixtures.
We will continue following the guidelines of the local and global health authorities and taking relevant health and safety measures to ensure our valued guests a safe environment and the desired level of experience.
We hope that you and your family will remain safe and that we will be able to welcome you very soon!
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